Speeex

The commission was turnkey and the clock was the brief. Triangle delivered Speeex's Ferizaj headquarters from interior concept through complete fit-out and handover in 60 days, coordinating design, joinery, services, and finishes as a single continuous engagement rather than a chain of separate trades. For a company running millions of customer interactions a year, the workplace had to be operational on day one, not months later.

Speeex presents itself as a bold, forward company, and the interior was written to say so before anyone is introduced to it. The plan opens on a strong reception and brand moment, then resolves into open customer-experience floors tuned for concentration at scale, with acoustic control, considered light, and clear circulation carrying the same standard from the entrance to the furthest desk.

Wellness and everyday comfort are built into the plan rather than added at the edges. Triangle designed and fully implemented the spaces a large team relies on through long shifts: a cafeteria, training rooms, chill areas, locker rooms, and a dedicated fitness and recovery zone, all held inside the workplace so the daily rhythm of a demanding operation has somewhere to reset without leaving the building. Every decision, from the panoramic city-view offices to the smallest detail of the fit-out, was held to one delivery standard and closed out inside the 60 day window.

Speeex is a tech-enabled business-process outsourcing and customer-experience company founded in Prishtina in 2016 by Fikret Murati. It runs omni-channel customer experience for international clients, exporting the large majority of its work to the DACH region and delivering primarily in German alongside English, Italian, and French.

Since 2018 the company has grown roughly sixtyfold, handling around fifteen million customer interactions a year and employing thousands of people across sites in Prishtina, Vushtrri, Ferizaj, and Prizren, with a more recent expansion into Switzerland. It was among the first companies in Kosovo to earn Great Place to Work certification and is widely regarded as the country's leading BPO brand.

The brief was a headquarters that could match that trajectory: a workplace confident enough to represent a regional leader, comfortable enough to keep a large team performing through long shifts, and deliverable fast enough to keep pace with the company's growth. Triangle took the full scope and closed it in 60 days.